Alexa becomes a virtual concierge!
Provide information, entertainment, and services to guests and staff
INCREASES THE VALUE
perceived by the guest, who will be able to experience a more innovative stay
IMPROVES SERVICE
Offered to the guest, providing entertainment, information and management of the stay
REDUCES DEMANDS
Of information made at the reception and to the various departments in the facility
FACILITATES DIALOGUE
Direct with the guests and coordination among the various departments of the staff
- Information about the facility and bookable services always available to the guest in the tranquility of his or her room
- Tips on how to fully experience the area to make the most of the local experience
- Information for staff on tasks to be performed and status of cleaning and maintenance operations
- Collection of requests for products and services to be provided in the room, and reports of malfunctions
- Sending messages to rooms of various types, form and function, both immediate and scheduled
- Integrations with PMS and software, to automate system management
- Control of home automation, lights and temperature
- Bluetooth connection of smartphone, to listen to your own music
- Music, radio, games, weather, information, news, alarm clocks and more!
How is the privacy of guests protected?
Navoo, Alexa or Amazon do not store personal data of guests.
Navoo provides aggregate data to its customers in order to analyze the frequency and type of interactions that have occurred with Alexa.
Alexa is not always listening: the microphone on the Echo device only activates and starts picking up requests when the guest says the word “Alexa.”
Echo Show devices are equipped with a camera, but it is electronically deactivated the moment they are associated with Navoo’s Alexa Smart Properties system, making it unusable.
How do you install and control Alexa?
The room must be equipped with an Echo speaker, to allow guests to interact with Alexa either by voice or by touching the screen.
The Echo device must be connected to the facility’s Wi-Fi, to ensure full and up-to-date service with cloud-based information and functionality.
Managing the information provided by Alexa, setting up system features, and controlling Echo devices is done through a restricted-access website.
How to activate the system
Enhance your guests’ experience with Alexa.
Find out how to integrate it into your facility.
