REFERENCES
Biafora
Resort & Spa
- SILA, CALABRIA
Biafora Resort & Spa, nestled in the tranquility of San Giovanni in Fiore, Sila, has decided to maximize the relaxation and well-being of its guests by introducing the Alexa Smart Properties system with NAVOO technology in its rooms.
In addition to the luxurious comforts of a 4-star hotel and the various spa facilities with SPA, including indoor and heated pools, the addition of Alexa represents a step forward in personalizing the experience for guests. Now, directly from their room, guests can access lots of information and services.
White-colored Echo Show 8 speakers were installed in all rooms, which, thanks to their 8-inch screen, allow them to provide information to guests at all times, and recommend additional services (even when they are not interacting with Alexa!).
The structure
- indoor and heated swimming pools
- wellness center with SPA
- bar and restaurant
Customized features
Use of the device to suggest wellness center services and encourage upselling
Sending direct notifications to house keeping staff to handle requests made by guests
Sending direct notifications to maintenance staff to handle reports made by guests
suggestions and local tips to help the guest discover all the hidden gems of the area
Carousel of screens promoting hotel services suggest asking for more info
Marketing Screenshots
Rolling screens on Echo Shows can become a valuable marketing tool. Images and text tell the story of the hotel’s services and products, and can be set or changed completely independently from the Control Panel. A virtual showcase, always up-to-date and available to the guest, who can also ask Alexa for insights into services of interest to them.
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Explore the map to see all the accommodations in Italy that have decided to offer their guests a unique experience through the use of NAVOO technology integrated with Alexa Smart Properties.
Explore the map to see all the accommodations in Italy that have decided to offer their guests a unique experience through the use of NAVOO technology integrated with Alexa Smart Properties.
